Terms and Conditions

Legal terms

1. Identification data

The owner of Thomas Sirvent Pla SL established in carrer Parlament 56 of Barcelona with NIF B-548 527 268, email: info@turronessirvent.com


2. Intellectual property of the web

The ownership of the intellectual property rights of all contents, its graphic design and source codes, including databases contained on the website, images, photographs, sounds, animations, software, texts, as well as the information and contents included in this website they are protected by the Spanish laws on intellectual property and are the exclusive property of www.turronessirvent.com accounting for the exclusive rights to exploit them .

Therefore their reproduction, distribution, public communication and transformation, in whole or in part without the express permission of Thomas Sirvent Pla SL is prohibited. Similarly, all trade names, trademarks or distinctive signs of any kind contained in this web site are protected by law.

User may not make any commercial distribution to third parties of data obtained from the databases of this website without the express written permission of Thomas Sirvent Pla SL. However, given the persistence of the economic and moral rights of intellectual property, in the hands of owners who hold, if because of any exception legally established it is appropriate to disseminating data culled from the database, to be indicated Reserve both copyright and quote the source in a way that allows that these indications always accompany the data disseminated.

3. Web content and links

Thomas Sirvent Pla SL not responsible for the misuse of the contents of the website is the sole responsibility of the person who accesses or uses them.

Also assumes no responsibility for the information contained in websites of third parties which may be accessed through links or search engines from the website www.turronessirvent.com


4. Exchange or dissemination of information

Thomas Sirvent Pla SL. disclaims any liability arising from the exchange of information between users through its website. Especially not liable for any use that minors may make of it if the content they access could hurt the sensitivity of them.

5. Updating and modifying the website

www.turronessirvent.com reserves the right to update, modify or delete information contained in its website, and the configuration or presentation, at any time, without notice, and without assuming any responsibility for it.

6. Technical aspects

Thomas Sirvent Pla SL assumes no liability that may arise from technical problems or failures not attributable to the company, which occur during the connection to the Internet network equipment, as well as damages that may be caused by another through illegal beyond the control of www.turronessirvent.com

Also it is exonerated from any responsibility for any damages you may suffer as a result of errors, defects or omissions in the information provided when it comes from other sources.

7. Treatment of User Data

In compliance with the provisions of Law 15/1999, of December 13, Protection of Personal Data, www.turronessirvent.com informs its customers that all personal data provided will be included in an automated file personal data, created and maintained under the responsibility of Thomas Sirvent Pla SL

The purpose of this file is to facilitate the processing of orders and send offers in the future about products and services that may be of interest to customers.

www.turronessirvent.com guarantees the security and confidentiality of the data provided. Thus, it is committed to fulfilling its obligation of confidentiality of personal data and its duty to protect them and take all necessary measures to prevent alteration, loss or unauthorized use. Therefore, all customer information will not be used for commercial purposes or given to third parties.

Www.turronessirvent.com customers may at any time exercise their rights of access, rectification, cancellation and opposition by writing to the email address info@turronessirvent.com

8. Security

Access to the pages through which the client www.turronessirvent.com see personal data, request information or hire any of the products that are offered are done through secure connection.

9. Law and Jurisdiction

In general, relations with customers, derived from the provision of services contained in the website are subject to Spanish law and jurisdiction.

Users of the site are aware of all the above and accept it voluntarily.

If you have any comments or suggestions, you can use our email essirvebnt.com

Shopping - Deliveries - Returns

The General Conditions expressly regulate the relations arising Thomas Sirvent Pla SL and third (hereinafter "Users") who register as users and / or purchase products through the online store official website www. turronessirvent.com, hereinafter the "Store").

2.1 The User agrees, in general, to use the Store to purchase the Products and use each of the services of the shop diligently, in accordance with the law, morality, public order and the provisions of these General Conditions, and it must also refrain from using in any way that may impede, damage or deteriorate the normal operation and enjoyment of the Shop by Users or that may harm or cause damage to property and rights of Thomas Sirvent Pla SL, its suppliers, users or in general any third party.


Thomas Sircvent Pla SL 3.1. It reserves the right to decide, at all times, the Products that are offered to users through the Shop. In particular, Thomas Sirvent pla SL may at any time add new products to those offered or included in the store, understanding that unless otherwise provided, such new Products shall be governed by the provisions of the General Conditions available. Also, Thomas Sirvent Pla SL reserves the right to stop providing or facilitating the access and use at any time and without notice of any of the different types of Products that are offered in the Store.

3.2 The Products included in the Store shall match, as closely as possible to enable visualization technology in web the Products effectively offered. The characteristics of the products and their prices appear in the Shop. The prices given in the Store are in Euros and include VAT, unless otherwise indicated.

4.1 No later than twenty-four (24) hours pla Thomas Sirvent SL. send an email to the user confirming the purchase. The email will assign a reference code of the purchase, and detailed product features, price, shipping costs and details of the various options regarding the payment thereof to Thomas Sirvent pla SL.

4.2 The User who purchases a Product through the Store must make the payment using the payment options specifically detailed in the Store.

Thomas Sirvent Pla SL 4.3 file the electronic documents formalizing the contract, with a copy to the User once the purchase made. The contract must be in Spanish.
4.4 The order confirmation sent by Thomas Sirvent Pla SL. not valid as an invoice, just as proof of purchase. Thomas Sirvent Pla SL sent with the Product for the same bill.

5. Right of return
5.1 The user has a right of withdrawal for which he may contact Nougat Sirvent via e-mail at the following address: info@turronessirvent.comy cancel the purchase within a period not exceeding seven (7) business days, from the date of receipt of the Product. The Product should be sent together with the form duly completed return and a copy of the delivery note or invoice, duly completed, run by Thomas Sirvent Pla SL direct cost of returning the item. Which should be performed in accordance with the instructions that Thomas Sirvent Pla SL to the User in response to notification of exercise of withdrawal. The User must return the Product within the maximum term of seven (7) days after Thomas Sirvent Pla SL showing how they return.

5.2 The waiver involves the refund of the amount paid. For this, the customer must state the number and holder of the credit card to Thomas Sirvent Pla SL in return sheet. It should make the refund. The term for this refund shall be as prescribed in the Act.

5.3 You may not exercise the right of withdrawal when the Product is not returned in its original packaging and when the Product is not in perfect condition.

6. Customer Service
For any incident, claim or exercise of his rights, the User may send an email to the address info@turronessirvent.com

7.1 The geographical area of ​​sales through the Store is exclusively for the territory of the European Union, so that the delivery service shall only be for that territory.
Products purchased through the store to the delivery address stated by the User sent after confirming the payment, the maximum delivery within thirty (30) days set by default in the Act.

7.2 The delivery service of Thomas Sirvent Pla SL., Is done in collaboration with different logistics operators of acknowledged prestige. Orders will not be PO boxes, hotels or other non-permanent addresses.

7.3 The cost of shipping is not included in the price of the Products. At the time of acquisition of the product, the user will be informed of the exact shipping cost.

Thomas Sirvent 8.1 Pla SL facilitate the use of personal passwords to users who register as such on the website. These passwords used for access to services provided through the Web site.

The user must maintain under his sole responsibility passwords in strict and absolute confidentiality, assuming, therefore, any damages or consequences of any kind arising from the breach or disclosure of the secret.

For security reasons, the password telematic services linked to the Website may be modified at any time by the user. The User agrees to notify Pla Thomas Sirvent SL. immediately of any unauthorized use of your password and access by unauthorized parties to it.

Thomas Sirvent Pla SL 9.1 uses cookies to improve their services, easier navigation, maintain security, verify user identity, facilitate access to personal preferences and monitoring the use of the Store. Cookies are files installed on the computer hard drive or in the browser memory in the folder configured by the operating system of the computer user to identify files.

9.2 If the user does not want to install on your hard drive a cookie, you must configure your Internet browser software to not receive them. Similarly, the User may freely destroy the cookies. If the user decides to disable cookies, quality and speed of service can reduce and even lose access to some of the services offered in the Store.

These general conditions are governed by Spanish law. Any dispute arising from the performance that might arise concerning the validity, interpretation, performance or termination of this contract shall be submitted to the Jurisdiction of the Courts of the city of Barcelona, ​​renouncing the jurisdiction that may correspond User provided that the applicable law allows.

Turrones Sirvent, Nougat artisan since 1920

All our products are made with the best raw materials, treated with care from arrival at the workshop until you serve at your table.

The shipment is carried in a wooden box that keeps intact its flavor and freshness.

Can not be otherwise, our quality demands it.

You will find our products exclusively in our stores Parlament, 56 and Balmes, 130 in Barcelona


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